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Delaware Office of New Americans logo of a stylized butterfly inside a green circle.
Office of New Americans

Careers

Join the Delaware Office of New Americans (ONA) and help advance our mission of creating a more welcoming and inclusive Delaware. Our team is dedicated to expanding opportunities, strengthening communities, and ensuring immigrant individuals and families have access to the resources and support they need to thrive.

Explore current employment opportunities with ONA and learn how you can make a meaningful difference through public service. Available positions will be posted below as opportunities arise.

Staff Assistant (Part-Time/Casual Seasonal)

Position Type: Part-Time/Casual Seasonal with up to 29.5 hours per week. This position does not provide State of Delaware benefits.

Department: Department of State: Office of New Americans

Location: In-person at 401 Federal Street, Suite 3, Dover, DE 19901

Pay Grade: $22.00 per hour

Working Conditions: Evenings and weekends may be required.

Job Summary:

The Office of New Americans (ONA) is seeking a dependable, organized, and proactive Staff Assistant to provide part-time administrative and clerical support to the office. 

This position will assist with the day-to-day administrative functions of the Office of New Americans and provide general support related to inquiries from immigrants, refugees, community members, partner organizations, and other stakeholders.

The ideal candidate will demonstrate strong organizational and communication skills, attention to detail, professionalism, discretion, and an ability to work effectively with individuals from diverse cultural and linguistic backgrounds. This is a casual/seasonal position, with up to 29.5 hours per week. Work hours may fluctuate depending on office needs, workload, special projects, and other operational demands.  

Job Responsibilities:

  • Provide general administrative and clerical support to the Office of New Americans staff. 
  • Answer and direct telephone calls, emails, and general inquiries received by the Office. 
  • Assist individuals who may have limited English proficiency in accessing appropriate language assistance or interpretation resources. 
  • Schedule appointments, meetings, and other office activities as assigned. 
  • Assist with maintaining the Director’s calendar and coordinating meeting logistics. 
  • Prepare, format, proofread, copy, scan, and organize correspondence, reports, presentations, forms, and other documents. 
  • Maintain organized electronic and physical filing systems. 
  • Perform routine data entry and assist with maintaining accurate office records, contact lists, spreadsheets, and databases. 
  • Assist with incoming and outgoing correspondence and distribution of information. 
  • Provide administrative support for Office of New Americans initiatives, outreach activities, and community engagement efforts as assigned.
  • Monitor and organize office supplies, informational materials, and other resources. 
  • Assist the cultural commissions with publishing agendas, meeting minutes, and other documents to the Public Meeting Calendar. 
  • Assist staff with special administrative projects and assignments as needed. 

Required Qualifications:

  • High school diploma or equivalent. 
  • Previous administrative, clerical, customer service, office support, or related experience. 
  • Experience working with immigrant, refugee, or multilingual or culturally diverse communities. 
  • Experience using computers, email, Microsoft 365 programs, and basic office technology. 
  • Strong organizational and time-management skills. 
  • Professional clientele service, interpersonal understanding, and social skills. 
  • Ability to communicate respectfully and effectively with individuals from diverse cultural, linguistic, educational, socioeconomic, and professional backgrounds. 
  • Ability to manage multiple tasks and adjust priorities based on office needs. 
  • Ability to maintain confidentiality and exercise appropriate discretion when handling sensitive information. 
  • Ability to work independently while also functioning effectively as part of a team. 

Preferred Qualifications:

  • Multilingual ability strongly preferred, particularly in Spanish, Haitian Creole, Chinese, Arabic, and/or Western African languages. 
  • Experience working in government or public sector administration. 
  • Background in immigration integration, civil rights, or language access policy.
  • Experience with community-based engagement models.  
  • Familiarity with Delaware community resources, state agencies, or human service programs is desirable.

To Apply:

Individuals interested in applying for the Staff Assistant position should send the following materials to the attention of Midline Oware, Deputy Director, to onainfo@delaware.gov by November 10, 2026.

  • Resume 
  • Cover Letter
  • One writing sample. This can be a policy memo, a report, briefing memo, or other excerpt that demonstrates effective analytical and communication skill abilities. 
  • Three (3) professional references including contact information. 

Any questions should be submitted in writing to onainfo@delaware.gov.